Are you referring to a withdrawal you have requested that the bank are awaiting proof of the transaction for? I’m unsure of the exact nature of your request at the moment and don’t want to dismiss any possibility of us assisting you in the way you require. In addition, please can you confirm your four-digit security number which will allow us to review your account and advise you of the relevant account-specific information. This is a four-digit number you were asked to create when registering with us, it may be something which is personal or memorable to you.
In the meantime, it might we worth checking the other available payment methods that you can use that might be easier for you. A full list of all our payment methods can be found by scrolling to the bottom of the site and selecting Banking.
If you have any further questions following this, please contact us and we will be happy to assist you.
Thank you for your message regarding proof of wagering requested by your bank.
Please accept my apologies for any delays this matter may have caused, as I am happy to assist you accordingly.
In order to proceed please confirm your username and four-digit security number, along with a more detailed description of your query and what documentation your bank is currently asking for
This is a four-digit number you were asked to create when registering with us, it may be something which is personal or memorable to you.
If you are unable to remember this number, please confirm the following:
– Your username
– Your full name
– Your date of birth
– The first line of your address and your postcode
– Your email address registered to your account
– The date and amount of your most recent deposit or withdrawal into your account or the last four digits of the payment type you have registered on your account (e.g. credit/debit card, etc.)
– A four digit security number that you would like to register to your account. This should be easy to remember but not contain common sequences e.g. 1234 or 0000.
Please be advised, that in order to proceed you must confirm full security, and again a more detailed description of what documents your bank is asking for.
To view your transaction details including your bet history, deposits and withdrawals, please follow this step by step guide.
Log in to your bet365 account and click on History in the top right corner of our Sports site. You can choose the History Type you wish to view using the drop-down menu, such as Deposits, Withdrawals, Settled and Unsettled Bets. Select a time period for which to display the Sports transaction history; for example you can select Last 24 hours, Last 48 hours or a date range of your choice, and then click Go. The bet details will be displayed in summary format. If you wish to view specific details of a particular bet, click on the participant within the Bet Details section.
Once you confirm what documentation you are looking to receive, we will be able to discuss your query in further detail.
Thank you for your understand and patience regarding this matter.
If you have any further queries regarding this or anything else, please feel free to contact us at any time.