bet365のステップ2が完了しない。
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この質問は解決済です
bet365ecoPayz2020年11月19日 17:27 302 9
こちらのサイトとからbet365に登録して
本人確認1は免許証で終わりました。2は公共料金の請求書が何度提出しても完了しないので、諦めて郵送のやつにしまました。
昨日、届いて今日やったのに期限切れみたいなメッセージが出ました。
意味がわかりませんさらにまた違う請求書を送ろうと思ったら
プルダウンの選択肢に請求書がなくなりました
テキトーに選んで送ってみたら以下のように来ました。Thank you for providing a copy of your documentation. Unfortunately, we are unable to accept your image as we do not support this type of document. Please submit an appropriate document and to avoid any delay, ensure your submission is not blurred or unclear.
Alternatively, there are a number of quick and easy options available to you to complete our Know Your Customer (KYC) process. You can view these options by logging into your account, going to the Services menu in the top right corner, clicking on Members, choosing My Account and selecting Know Your Customer.
If you have already submitted a document to us, please do not resend it as this will delay the verification of your account. Our team will notify you of the result when the document review is complete.
Please note that certain restrictions may apply until we have successfully verified your account in accordance with our licence conditions.
If you require any further assistance in regard to this or any other matter, please do not hesitate to contact us. Our team are available 24 hours a day by Live Chat, via email, freephone +800 12 365 365 or alternatively call +44 1782 684757 and we will be pleased to assist you.
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この質問は解決済です
2020年12月01日 4:53
教えてもらったように送ったら以下のようにきました。
私が3回くらいクリックしてしまったからかなと思い待っていたらまた2通きました。しかし開けてみるとコードは全部同じでした
入力してもやはり完了せず。
どうしたら本人確認終わりますかちなみに今の状況スクショします
Hi Sho,
It is important that we are able to positively identify our customers to comply with both regulatory requirements and to help ensure the security of accounts. We call this process Know Your Customer or KYC. Until your account is fully verified you will not be able to make a withdrawal.
KYC is a two-step process and there are a number of quick and easy options available to you to complete this. You can view these options by logging in to your account, going to the Services menu, clicking on Members, choosing My Account and selecting Know Your Customer.
You can also verify your account by uploading a copy of your passport, ID card or driving licence online via Members.
Following a review I can see that another PVC code has been sent to you therefore you will need to await this one. Further to this, please confirm your date of birth so we can update this for you.
We require your assistance in verifying your location. In order for us to confirm your address, we ask that you send a copy of some suitable postal correspondence dated within the last three months. This letter must clearly show your name and address.
Acceptable correspondence includes:
– Utility bill
– Bank statement
– Credit Card statement
– Debit Card Statement
– Mobile or Landline telephone billThis document must:
– Show your full residential address
– Show your full name
– Be dated within the last 3 months
– Be a clear digital photograph of the original paper document. This should also be letter-headed.Until we have been able to successfully complete verification, access to your bet365 account will be restricted and you will not be able to make deposits, place bets or play any of our gaming products.
Thank you in advance for your cooperation.
Kind regards,
Benji W
The bet365 Teamあとこんなのも最近来てます
Thank you for providing a copy of your documentation. Unfortunately, we are unable to accept your driving licence as the date of birth displayed on the document differs from that registered on your bet365 account. Please provide an explanation for the mismatch and confirmation of your correct date of birth.
Please note that certain restrictions may apply until we have successfully verified your account in accordance with our licence conditions.
Kind regards,Andrew Pe
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