本人認証和訳

本人認証がうまくいきません。こんな文書がベット３６５から送られてきました！和訳していただきたいと思います。
Your Username is yosikazu1967. Forgotten your password?

Hi Yosikazu,

Thank you for providing a copy of your documentation. Unfortunately, we are unable to accept your documentation as we do not support this type of document. Please submit an appropriate document. To avoid any delay in processing your document, please ensure your submission is not blurred or unclear.

Alternatively, there are a number of quick and easy options available to you to complete our Know Your Customer (KYC) process. You can view these options by logging into your account, going to the Services menu in the top right corner, clicking on Members, choosing My Account and selecting Know Your Customer.

If you have already submitted a document to us, please do not resend it as this will delay the verification of your account. Our team will notify you of the result when the document review is complete.

Please note that certain restrictions may apply until we have successfully verified your account in accordance with our licence conditions.

If you require any further assistance in regard to this or any other matter, please do not hesitate to contact us. Our team are available 24 hours a day by Live Chat, via email, freephone +800 12 365 365 or alternatively call +44 1782 684757 and we will be pleased to assist you.

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Kind regards,
The bet365 Team

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