The bank, which I tried to withdraw to, normally requires to the certain procedure for the users to approve the acceptance of money from abroad within 10 days.
However, this time, I forgot to do that procedure within 10 days, therefore the bank has returned the money back to you.
I apologise to you for forgetting to do it.
I also have contacted and confirmed to the bank that the money can be withdrawn to my account from your side. So everything is clear now and you can send the money to the account.
Could you please do the withdraw process again?
4 digit number: ****