没収試合❓

みんなに送ってるみたいです
私にも来ています
時々送られてくる単なる案内メールでなので返信不要、
心配無用です！

bet365からのメール『bet365 is committed to Responsible Gambling』
https://thebookmaker.info/2015/12/04/3734/

bet365 is committed to Responsible Gambling
As a responsible gambling operator we like to ensure that all of our customers are aware of the tools we have available to help them gamble responsibly.

Gambling should be an enjoyable leisure activity, so to ensure you remain in control, it may help you to remember the following:
• You should only gamble what you can afford to lose.
• Avoid chasing losses.
• Keep track of the time and amount you spend gambling.
Manage your gambling activity with these options:
• Deposit Limits
You can manage the amount of money that you are able to deposit into your account over a 24 hour, 7 day or 30 day period.
• Reality Checks
To help you manage the amount of time playing at bet365, you can set up alerts which pop up as a reminder when you have been logged in for your specified period of time.
• Time-Out
If you want to take a short break from betting and gaming with us, you can do so by taking a Time-Out for a specified period of 24 hours, 48 hours, 7 days or 30 days.
• Self-Assessment
If you are concerned that gambling has become a problem for you, it may help to complete our Self-Assessment.
• Self-Exclusion
If you want to prevent yourself from gambling for a longer period of time you should use our Self-Exclusion option.
• Website Blocking
You can monitor or restrict access to gambling sites with software such as GamBlock or Betfilter.

If you would like any further information about the above options, please click here to visit the Responsible Gambling section of our website.
To ensure you have access to the support you need, we offer a directory of independent resources that are available to provide free and confidential advice about any concerns you may have.

All our Customer Service staff receive awareness training on problem gambling issues and are available to talk to you about any concerns. If you require any further assistance in regard to this or any other matter, please do not hesitate to contact u

依存と見られたんですかね、
対応方法ありますでしょうか汗

試合項目ごと消えてしまうことは珍しくありません。

＞unsettledに表示されてるのにお金が戻ってこないんですが、、、
unsettled状態ですので戻ってこないのが通常です。
settledになるまで待つといいですよ！

To Runの状態だと思われます。

参考記事です
Q5.7 的中ベットが外れになってる/返金されない

bet365とは？評判・特徴や口コミまとめ、登録の流れまで分かりやすく解説！