Thank you for providing us with a copy of your Driving Licence.
Unfortunately, the Driving License that you have provided has been rejected as it does not match the criteria that we support here at bet365.
It is important that we are able to positively identify our customers to comply with both regulatory requirements and to help ensure the security of accounts. We call this process Know Your Customer or KYC. Until your account is fully verified you will not be able to make a withdrawal.
KYC is a two-step process and there are a number of quick and easy options available to you to complete this. You can view these options by logging in to your account, going to the Services menu, clicking on Members, choosing My Account and selecting Know Your Customer.
You can also verify your account by uploading a copy of your passport or ID card online via Members.
We require your assistance in verifying your location. In order for us to confirm your address, we ask that you send a copy of some suitable postal correspondence dated within the last three months. This letter must clearly show your name and address.